The Hows and Whys of Voice Analytics

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Siddharth Saxena

30 Nov 2018
Voice Analytics | 3 min read

How Your Call Center Can Turn Customer Complaints into Positive Experiences

27 Aug 2018
Voice Analytics | 3 min read

The Fastest Way to Find Information in a Contact Center

Sometimes looking for information can feel like searching for a needle...

24 Aug 2018
Voice Analytics | 2 min read

Dashboards Every Call Center Manager Needs

Let’s consider a company with a customer service hotline that handles ...

24 Aug 2018
Voice Analytics | 2 min read

5 Key Benefits of Voice Analytics for your Customer Contact Centre

Voice analytics allows customer contact centers to extract data from c...

24 Aug 2018
Voice Analytics | 3 min read

How Just Listen Works

From high growth sales and legal compliance to providing customer supp...

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